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Wash Club Plan
Update your credit card, pause your membership, switch plans, or report an issue to us all in one place.
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FAQs
Do I need my unlimited tag number to cancel my plan or update my credit card on file?
Yes, If you do not have your unlimited tag number please contact us.
Where is my unlimited tag number?
If it was added to your car, it would be located in the upper, driver's side corner of your windsheild.(e.g. 12345+678910)
Can I change my plan type online?
Yes, we offer the convenience of updating your plan type online. Alternatively, you can also approach our attendant and they will assist you with the update offline.
How long does it take for my plan to be cancelled?
Your plan will continue to be active until your next billing date. You may continue to wash your vehicle during this time.
Will I receive a refund after cancelling my plan?
No, you will not receive a refund. Your plan will remain active until your next billing date.
Will I receive an email confirmation after I change my credit card or cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my cancellation request?
You will need to stop by the wash location to reactivate your plan.
What if I want to reactivate my account?
We cannot reactivate plans but you can repurchase a new plan.
Questions or Concerns?
Contact us know about any concerns you have with your service or purchasing and we will promptly attempt to resolve your concerns.
